EXPLORE THE ISC
EVENT PLATFORM
CCH -Congress Center Hamburg
Congressplatz 1
20355 Hamburg
Your Event Platform Guide
Connect, network, and engage with fellow attendees, exhibitors, and partners through the Swapcard event platform and mobile app—both designed to enhance your ISC experience.
NETWORKING BENEFITS
- Connect with attendees, speakers, and exhibitors.
- Bookmark exciting presentations and speakers.
- Engage in sessions via live chats, Q&A, discussions, and polls.
personalized experience
- Manage your profile and digital business card.
- Browse the program, create your schedule, and export it to your calendar or PDF.
- Navigate the show floor and locate exhibitors by name or booth number.
- Bookmark exhibitors, products, job offers, and giveaways.
- Send and receive connection requests and export your contacts.
HOW TO USE THE PLATFORM
Get the most out of the event platform with our helpful guide.
BROWSE THE SCHEDULE & Speakers
How to browse the schedule?
Go to the “Schedule” tab and choose between presentation view or session view. Each session may contain several presentations. You can also explore the Poster Gallery for an overview of accepted posters.
Finding specific sessions
Sessions are sorted by event day.
Use filters (type, topics, location, format) on the left (desktop) or bottom (mobile).
Click on a presentation to see time, speakers, and details. You can also add it to your personal schedule.
Content Level Scale
Each presentation includes a level indicator (e.g., 60% beginner, 30% intermediate, 10% advanced) to help navigate the content.
Finding speakers
Click on the navigation tab “Speakers.” You can now browse through the whole speaker list.
Click on the speaker you want to learn more about, and information like the speaker’s profile, contact data, and all presentations the speaker participates in will be displayed.
You can send a connection request if you would like to connect.
CREATE YOUR OWN SCHEDULE
How to add sessions to your schedule?
Click the Bookmark icon next to a session or presentation title. Or use the “Add to Schedule” button. Apply filters to refine your search.
Where to find your saved sessions?
Go to the “My ISC” tab → “My Schedule.”
Exporting your schedule
In “My ISC” → “My Meetings” or “My Schedule,” click the export option to add it to your calendar or download it as a PDF.
PARTICIPATE IN LIVE Q&AS
Attendees can use the Swapcard Live Discussion Panel on the right side of their screen to interact with speakers and other attendees during a session or in the onsite live Q&A.
To share thoughts and chat with other participants, use the Chat Tab.
If you have a question specifically for the speaker, use the Questions Tab.
EXHIBITION, EXHIBITORS AND THEIR PRODUCTS & SERVICES
FIND THE RIGHT EXHIBITOR
Go to “Exhibition → Exhibitors” to browse or filter the exhibitor list by sponsorship level, products, services, or country.
Click on an exhibitor to view their profile, contact details, and presentations.
Bookmark exhibitors of interest under “Bookmark an Exhibitor”.
ARRANGE MEETINGS WITH EXHIBITORS
Go to “Exhibition → Exhibitors” to search, browse, or filter exhibitors.
Click on an exhibitor to access their profile and team members.
To connect, send a request and include a short message introducing yourself.
EXHIBITION FLOORPLAN
Go to “Exhibition → Exhibition Floor Plan” to sort exhibitors by booth number or company name.
Search for a booth or exhibitor and click to highlight their location on the floor plan.
HPC MARKETPLACE
Go to “HPC Marketplace” to explore products, services, and projects from sponsors and exhibitors.
Filter by “Products,” “Services,” or “Projects” or browse AI-suggested items based on your profile.
Click on an item to learn more and bookmark it under “My ISC” → “My Wishlist”.
HPC CAREER CENTER
Go to “HPC Career Center” to browse job offers and educational programs.
Click on an offer for details and bookmark it under “My ISC” → “My Wishlist”.
TECH NEWS
Go to “Tech News” to read the latest blog posts from sponsors and exhibitors.
Click on a post for details and bookmark it or its associated company for easy access.
View saved posts under “My ISC” → “My Wishlist”.
GIVEAWAYS
Go to “Giveaways” to preview online and onsite giveaways from sponsors and exhibitors.
Click on an item for details on how to obtain it.
Bookmark it under “My ISC Digital” → “My Wishlist”.
EXHIBITOR EVENTS
Go to “Exhibitor Events” to explore exclusive ISC activities from sponsors and exhibitors.
Filter by event type (presentations, demos, happy hours, expert sessions, parties).
Bookmark events of interest under “My ISC Digital” → “My Wishlist”.
stay CONNECTED & INFORMED
Check your email and Swapcard notifications regularly for updates!
Spread the word – let your colleagues and peers know about ISC 2025!
FAQs
Which event elements are available to me?
Which passes are available?
ISC 2025 offers different pass types, including conference, exhibition, exhibition for non-exhibitor, workshop, and tutorial passes.
What’s included?
Check the Pass Benefits for details on what each pass covers.
Where can I get support if I need help?
Online Support
Support is available via the Help Center during event hours. Outside of these hours, contact us at attendee-support@isc-events.com.
Browser Compatibility
For the best experience, use Chrome or Firefox. If you see blank pages or experience delays, switch to a supported browser. Internet Explorer is not compatible. If issues persist, contact us.
How do I log in to the platform?
Email not recognized? Ensure you’re using the email you registered with. Typos or recent registrations may cause delays.
Still waiting for your login email? Check your spam/junk folder. If using a work email, your company’s firewall may be blocking it. Ask internally to whitelist “isc-high-performance-2025@swapcardmail.swpcd-send.com” and request a new magic link on the login page.
Forgot your password? Enter your email on the login page and click “Send me a magic link.” The link expires after 1 hour.
Still need help? Contact us at attendee-support@isc-events.com.
How do I navigate the platform?
To access ISC 2025 online, log in to Swapcard with your credentials. For details, see How do I log in to the platform?
Upon login, you’ll land on the homepage, your central hub for ISC 2025 event information, program elements, and exhibitor activities.
Icons & Navigation:
Home (“house” icon) – Return to the homepage.
Chat (“speech bubble” icon) – Access your conversations with other attendees.
Notifications (“bell” icon) – Stay updated on new messages. Check regularly!
How do I set up and edit my profile?
How to access your profile:
1. Click on your photo (top-right corner) or use the menu.
2. Click “Edit” next to your photo placeholder (left side).
What can you edit?
- Personal details, biography, contact info, social media
- Company (search existing or create new)
- Profile photo & hobbies
Your profile is pre-filled from registration and remains active for future events. You can update it anytime.
How can I manage my notifications?
Where to find notifications?
Click the “Bell” icon (top-right on desktop, bottom on mobile) to see connection requests, news alerts, and presentation reminders. If you don’t check them in Swapcard, you’ll receive an email after a few hours.
How to manage email notifications?
Go to “My profile” → “Settings”, scroll to “Email Notifications”, and select your preferences.
How is my data protected?
Control Your Data Sharing
We pay a lot of attention to how the data you share with us is treated. If you opted out of data sharing during registration, you can still manage your contact visibility in Swapcard for networking.
How to adjust your visibility?
Go to the “Community” tab and under “Visibility” (left side), choose to be invisible to other attendees.
More information
For details on data processing, review Swapcard’s Privacy Policy (My Profile → Legal), Terms of Use, and ISC’s General Terms & Conditions.
MOBILE APP
VISA FOR GERMANY
We encourage you to visit The Federal Foreign Office website to determine if you need a visa or are exempted from it by the Federal Republic of Germany.
Consult the website of the German embassy or consulate in your place of residence for visa requirements and documentation to avoid delays.
We recommend starting your visa application process well in advance, depending on your country of residence ideally between three and six months before your planned travel date. This will help you avoid last-minute complications.